Booking & Availability
All bookings are first-come, first-served. Payment is required at booking to secure your date. Unpaid bookings are not guaranteed.
2. Installation Times
Standard installations occur between 6:00 PM and 11:00 PM. Morning installations may be available upon request. Exact installation times are not guaranteed.
3. Pickup Times
Standard pickup is the following evening between 6:00 PM and 11:00 PM. Early pickup may be requested depending on availability.
4. Yard Requirements
Yard must be accessible, free of debris, and safe for installation. Customers agree to water the installation area so the ground is soft enough for proper staking. Pets must be secured and sprinklers turned off before installation.
5. Damage & Liability
Customers are responsible for any damage caused by pets, lawn services, vehicles, or individuals. Douglasville Yard Cards is not responsible for injuries caused by touching or tampering with displays.
6. Safety & Restrictions
Displays may not be moved, rearranged, or removed by the customer. Do not attach balloons, tape, or decorations to the signs. No climbing, leaning, or sitting on signs.
7. HOA & Property Rules
Customers are responsible for confirming HOA or property restrictions. Refunds are not issued if installation is denied due to HOA rules.
8. Lawn Care
Do NOT mow, edge, weed-whack, or trim near the display at any time. Lawn equipment can severely damage signs and stakes. Damage caused by lawn care will result in a $50 fee. Sprinklers must remain off during the display period. Schedule lawn services before installation or after pickup.
9. Damage Fees
Lost, stolen, or damaged signs will incur replacement fees based on the item.
10. Location & Placement
Final placement is determined by Douglasville Yard Cards for safety and visibility. Placement requests are welcome but not guaranteed.
11. Weather Policy
Severe weather may require rescheduling or cancellation. Customers may choose a refund or a new date if weather prevents installation.
12. Refund Policy
Full refunds are available for cancellations made at least 48 hours before installation. Partial refunds or credits may be issued within 48 hours depending on preparation completed. Same-day cancellations are not refundable.
13. Payment Policy
Payment is required at booking. Additional services must be paid before installation.
14. Changes to Orders
Minor changes allowed up to 48 hours before installation. Major theme or color changes may require additional fees. No changes once installation has begun.
15. Cancellations
48+ hours: full refund. Within 48 hours: partial refund or credit. Same-day: no refund. Weather-related cancellations: refund or reschedule.
16. Weather Conditions
Heavy rain, lightning, high winds, or frozen ground may affect installation. Customers will be notified promptly if weather impacts the display.
17. Holiday & Peak Season Policy
Premium pricing may apply during holidays and high-demand periods. Inventory may be limited. Early booking is strongly recommended.
18. Special Requests
Custom themes or specialty items may require additional fees. Special requests must be submitted at least 96 hours before installation. Availability varies based on inventory.
19. Customer Responsibilities
Yard must be ready for installation. Customers agree to water the installation area beforehand. Notify us of underground utilities or hazards. Displays may not be moved or adjusted by the customer.
21. Sign Placement
Final placement is determined by Douglasville Yard Cards. Placement preferences are considered but not guaranteed. Signs cannot be moved by the customer.
22. Photography & Social Media
Douglasville Yard Cards may photograph displays for marketing and portfolio use. We will never share photos that reveal your address or personal identifying details. If you prefer not to have photos taken or posted, notify us before installation. Customers may take and share their own photos.
23. Theft & Vandalism
Customers are responsible for ensuring the display remains safe and undisturbed. Stolen, vandalized, or intentionally damaged items will be billed at full replacement cost. Notify us immediately if vandalism occurs. We may decline future service to locations with repeated incidents.